Adobe Exam AD0-E556 Topic 4 Question 4 Discussion

Actual exam question for Adobe's AD0-E556 exam

Question #: 4
Topic #: 4

An Adobe Marketo Engage Architect starts their first day at their new job managing the Marketo Engage instance. When inspecting the instance, they notice that the sync to Salesforce was unusually slow and takes several hours to populate Salesforce campaign membership from Marketo Engage programs. Upon closer inspection, several errors occurred under the notifications of syncs timing out or hitting the concurrent limit.

Which three actions can the Architect take to help diagnose and address the problem around sync to Salesforce issues?

AUse campaign inspector to determine the number of sync to CRM flow steps Check the permissions in the CRM for the Marketo sync user profile Check for a sync backlog in the CRM admin under the sync status tab

BCreate a smart list to identify Marketo Engage records that have an empty CRM type
Review the field management mapping
Check the permission in the CRM for the Marketo sync user profile

CGo to admin and view the CRM notification errors
Count the number of custom CRM fields
Increase the time between CRM and Marketo syncs

Show Suggested Answer

Suggested Answer: A

Using campaign inspector and creating a smart list are two actions that can help diagnose the sync issues by identifying the number of sync to CRM flow steps and the records that have an empty CRM type. Checking the permissions in the CRM for the Marketo sync user profile can also help address the problem by ensuring that the sync user has the right access level. Counting the number of custom CRM fields or increasing the time between CRM and Marketo syncs are not helpful actions.

by Sarah at May 30, 2023, 08:08 AM

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