Amazon Exam AIF-C01 Topic 5 Question 6 Discussion

Actual exam question for Amazon's AIF-C01 exam

Question #: 6
Topic #: 5

A company has thousands of customer support interactions per day and wants to analyze these interactions to identify frequently asked questions and develop insights.

Which AWS service can the company use to meet this requirement?

AAmazon Lex

BAmazon Comprehend

CAmazon Transcribe

DAmazon Translate

Show Suggested Answer

Suggested Answer: B

by Lyda at Sep 12, 2024, 09:12 AM

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Lai

2 months ago

I think Amazon Lex could also be useful for understanding the natural language interactions.

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Laticia

2 months ago

C) Amazon Transcribe, definitely. I mean, how else are they going to analyze the interactions if they don't have the text to work with? It's like trying to fix a car without any parts.

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Pete

2 months ago

Hmm, I'm not sure. Is there an option for 'all of the above'? Seems like they could use a combination of these services to get the job done.

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Edda

1 months ago

D: Amazon Translate could help with language translation in the interactions.

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Carmela

1 months ago

C: Amazon Transcribe could transcribe the interactions for analysis.

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Lettie

1 months ago

B: Amazon Comprehend could provide insights from the interactions.

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Francine

2 months ago

A: Amazon Lex could help with analyzing customer interactions.

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Alaine

2 months ago

B) Amazon Comprehend looks good. It can extract meaningful information from the text, like frequently asked questions. That's exactly what the company needs.

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