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Amazon Exam SOA-C01 Topic 2 Question 3 Discussion

Actual exam question for Amazon's SOA-C01 exam
Question #: 3
Topic #: 2
[All SOA-C01 Questions]

After launching a new Amazon EC2 instance from a Microsoft Windows 2012 Amazon Machine Image (AMI), the SysOps Administrator is unable to connect to the instance using Remote Desktop Protocol (RDP). The instance is also unreachable. As part of troubleshooting, the Administrator deploys a second instance from a different AMI using the same configuration and is able to connect to the instance.

What should be the next logical step in troubleshooting the first instance?

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