Which of the key principles, for building and maintaining engagement throughout change, is demonstrated when we are able to talk about anything, maintain the relationship, and reach a good outcome?
Dialogue, definitely. I mean, how else are we supposed to maintain relationships and reach good outcomes if we can't have open and honest conversations? This one's a no-brainer!
I'm going with D. Dialogue. It just makes sense - being able to talk about anything and reach a good outcome is the essence of effective communication during change.
Marylin
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