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Apple Exam Apple-Device-Support Topic 12 Question 22 Discussion

Actual exam question for Apple's Apple-Device-Support exam
Question #: 22
Topic #: 12
[All Apple-Device-Support Questions]

What should you use to troubleshoot macOS installation issues?

Show Suggested Answer Hide Answer
Suggested Answer: B

The installer log is a useful tool to troubleshoot macOS installation issues. The installer log records the progress and status of the installation process, as well as any errors or warnings that may occur.You can view the installer log during or after the installation by following these steps1:

To view the installer log during the installation, press Command-L on your keyboard. A new window will open showing the log messages. You can press Command-3 to show all messages, or Command-4 to show errors and progress messages only.

To view the installer log after the installation, open the Console app from the Applications > Utilities folder. In the sidebar, select your Mac under Devices, then choose /var/log > install.log from the list of log files. You can use the search field or the filter bar to find relevant messages.

The installer log can help you identify the cause of the installation issue, such as a corrupted installer file, insufficient disk space, incompatible software, or network problems. You can use the information in the installer log to troubleshoot the issue or contact Apple Support for further assistance.Reference:How to use the macOS installer log to troubleshoot installation problems - Macworld


by Ryan at Sep 12, 2024, 02:53 AM

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Brandee
2 months ago
I think Installer log could also be helpful in troubleshooting.
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Angelo
3 months ago
I prefer using Single user mode for troubleshooting macOS installation issues.
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Lacey
3 months ago
I dunno, guys. I'm feeling a little hungry, anyone else up for a quick apple pie break before we decide on this one?
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Elza
3 months ago
Single user mode? Really? That's so 90s, man. We're in the 21st century now, gotta go with C for the latest and greatest macOS Recovery Assistant.
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Golda
1 months ago
Definitely, it's the most up-to-date option for troubleshooting macOS installation issues.
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Rory
1 months ago
Yeah, macOS Recovery Assistant is the way to go.
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Kami
1 months ago
C for the latest and greatest macOS Recovery Assistant.
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German
1 months ago
D) Apple Diagnostics
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Stephanie
2 months ago
C) macOS Recovery Assistant
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Tonette
2 months ago
B) Installer log
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Gussie
2 months ago
A) Single user mode
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Talia
3 months ago
D seems like the obvious choice here. Who needs fancy recovery assistants when you've got good old Apple Diagnostics to the rescue?
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Glory
2 months ago
I prefer using macOS Recovery Assistant, it's saved me a few times.
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German
3 months ago
I agree, Apple Diagnostics is always reliable.
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Susy
3 months ago
I agree with Lizette, macOS Recovery Assistant is the best option.
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Lizette
3 months ago
I think we should use macOS Recovery Assistant.
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Benton
3 months ago
Hmm, I think option B is the way to go. The installer log should have all the details we need to troubleshoot those pesky macOS installation issues.
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Barrett
3 months ago
I think macOS Recovery Assistant could also be helpful in resolving those problems.
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Darci
3 months ago
I agree, the installer log is a great tool for troubleshooting macOS installation issues.
upvoted 0 times
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