Apple Exam MAC-16A Topic 1 Question 57 Discussion

Actual exam question for Apple's MAC-16A exam

Question #: 57
Topic #: 1

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

AStartup from OS X Recovery and choose the Get Help Online option.

BStartup from an OS X Install DVD and choose the Get Help Online option.

CIn order to use Safari, the customer will have to restore the hard disk from a Time backup.

DShe must first install OS X on an external disk, then use Safari to search Apple Support articles.

Show Suggested Answer

Suggested Answer: C

by Socorro at May 22, 2024, 11:45 PM

Limited Time Offer

25%

Off

Get Premium MAC-16A Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Frank

6 months ago

Wow, these options are really making me feel like a tech genius. I can't wait to share my newfound wisdom with my friends.

upvoted 0 times

...

Keshia

6 months ago

Hey, I heard if you can't get online, you can just ask Siri for the support articles. Just gotta teach your Mac to talk first.

upvoted 0 times

Rikki

5 months ago

Hey, I heard if you can't get online, you can just ask Siri for the support articles. Just gotta teach your Mac to talk first.

upvoted 0 times

...

Holley

6 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

upvoted 0 times

...

Noble

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...

Rosendo

6 months ago

B, huh? I guess if you're feeling adventurous and want to take the scenic route, that's an option. But A is the simple, straightforward choice.

upvoted 0 times

...

Vincenza

6 months ago

C is hilarious. Like, 'sure, let me just restore my entire disk real quick so I can use Safari.' Ain't nobody got time for that!

upvoted 0 times

Denae

5 months ago

C is hilarious. Like, 'sure, let me just restore my entire disk real quick so I can use Safari.' Ain't nobody got time for that!

upvoted 0 times

...

Tawna

5 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...

Lauran

6 months ago

D) She must first install OS X on an external disk, then use Safari to search Apple Support articles.

upvoted 0 times

...

Lore

6 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

upvoted 0 times

...

Thad

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...

Joanne

6 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

upvoted 0 times

...

Goldie

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...

Loreta

7 months ago

D? Really? Who's got time to install a whole new OS just to search for some support articles? Not this guy!

upvoted 0 times

...

Mozell

7 months ago

Option A is the way to go! That Get Help Online option is a lifesaver when your Mac's acting up.

upvoted 0 times

Fannie

5 months ago

A) Definitely the most convenient solution for the customer.

upvoted 0 times

...

Sage

5 months ago

B) Plus, it's built-in and readily available.

upvoted 0 times

...

Jacqueline

5 months ago

A) Agreed, the Get Help Online option is much simpler.

upvoted 0 times

...

Howard

6 months ago

D) Installing OS X on an external disk seems like too much work.

upvoted 0 times

...

Wendell

6 months ago

A) Exactly, it's the quickest way to access Apple Support articles.

upvoted 0 times

...

Rosita

6 months ago

B) No need for an OS X Install DVD, just use the Recovery option.

upvoted 0 times

...

Ronny

6 months ago

Yes, that's the quickest way to access Apple Support articles.

upvoted 0 times

...

Ronny

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...

Shaunna

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

upvoted 0 times

...