Apple Exam MAC-16A Topic 1 Question 60 Discussion

Actual exam question for Apple's MAC-16A exam

Question #: 60
Topic #: 1

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

AStartup from OS X Recovery and choose the Get Help Online option.

BStartup from an OS X Install DVD and choose the Get Help Online option.

CIn order to use Safari, the customer will have to restore the hard disk from a Time backup.

DShe must first install OS X on an external disk, then use Safari to search Apple Support articles.

Show Suggested Answer

Suggested Answer: C

by Edgar at Jul 01, 2024, 03:49 PM

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Winifred

4 months ago

I wouldn't trust any option that involves an OS X Install DVD. Those things are like dinosaurs these days. A is the clear winner here.

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Lemuel

3 months ago

A) Definitely, using OS X Recovery is the quickest and most reliable option.

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Claribel

3 months ago

B) I agree, using an OS X Install DVD seems outdated.

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Gladys

4 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

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Nikita

5 months ago

Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.

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Glendora

3 months ago

Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.

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Dorthy

3 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

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Hillary

3 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

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Cecilia

3 months ago

Haha, C is like, 'Oh, you want to use Safari? Better restore your entire hard drive first!' What a roundabout way to do it.

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Carey

4 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

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Cyril

4 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

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Alba

5 months ago

D? Install OS X on an external drive just to use Safari? That's way too much work. A is definitely the fastest and most efficient solution.

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Vanna

4 months ago

B) Startup from an OS X Install DVD and choose the Get Help Online option.

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Chandra

5 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

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Tiera

5 months ago

I agree, option A seems like the most efficient solution for the unresponsive MacBook Pro.

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Maile

5 months ago

Option A is the way to go! Startup from the Recovery partition and you can access the internet and Apple support directly. Easy peasy!

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Jolene

4 months ago

Good to know. I'll remember that for next time.

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Elmira

4 months ago

That's the best option. It's quick and easy to access Apple Support.

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Aliza

4 months ago

No, I haven't. I'll give that a try. Thanks!

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Karan

5 months ago

Have you tried starting up from OS X Recovery and choosing Get Help Online?

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Jettie

5 months ago

That sounds like the quickest way to access Apple Support articles.

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Judy

6 months ago

A) Startup from OS X Recovery and choose the Get Help Online option.

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