Apple Exam SVC-19A Topic 1 Question 57 Discussion

Actual exam question for Apple's SVC-19A exam

Question #: 57
Topic #: 1

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

AHow is the rest of your experience with the iPhone, aside from the dropped calls?

BDo you find that you are driving in a car when these dropped calls occur?

CAre you in an elevator or a parking garage when the iPhone drops the calls?

DCould you please tell me about the situations when your iPhone drops calls?

Show Suggested Answer

Suggested Answer: D

by Kattie at Mar 09, 2024, 03:50 PM

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Tish

5 months ago

I agree with that question. Understanding the specific scenarios can help us pinpoint the cause of the dropped calls.

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Casie

5 months ago

D) Could you please tell me about the situations when your iPhone drops calls?

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Kirk

5 months ago

That's a valid point. It could help us identify if the issue is related to the phone's connection strength while moving.

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Veronica

5 months ago

B) Do you find that you are driving in a car when these dropped calls occur?

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Richelle

5 months ago

I think that's a good question to ask. It could give us more insight into the overall performance of the phone.

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Billy

5 months ago

A) How is the rest of your experience with the iPhone, aside from the dropped calls?

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Laticia

5 months ago

Sure, it usually happens when I'm on the highway or in a remote area with poor signal.

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Moon

6 months ago

D) Could you please tell me about the situations when your iPhone drops calls?

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Isabelle

7 months ago

Yes, actually most of the time I am on the road when it happens.

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Leslee

7 months ago

B) Do you find that you are driving in a car when these dropped calls occur?

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Rosenda

7 months ago

Well, I love everything else about it, just these dropped calls are annoying.

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Nilsa

7 months ago

A) How is the rest of your experience with the iPhone, aside from the dropped calls?

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