Avaya Exam 3312 Topic 7 Question 1 Discussion

Actual exam question for Avaya's 3312 exam

Question #: 1
Topic #: 7

A customer with Avaya Aura Contact Center (AACC) wants to assign five agents to a new skill set in the most efficient way possible.

How would the customer assign the agents to the skillset?

ASelect all five agents from the Agents Details window, then drag and drop them to the new skillset.

BAssign the new skillset to those agent's partition.

CUse the skillset window from the skillset view to assign multiple agents.

DUse the skillset section in the Agent Details window to assign all the agents at the same time to the new skillset.

Show Suggested Answer

Suggested Answer: B

by Cheryl at May 10, 2022, 02:46 AM

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