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Avaya Exam 3312 Topic 7 Question 13 Discussion
Actual exam question for
Avaya's
3312 exam
Question #: 13
Topic #: 7
[All 3312 Questions]
Topic #: 7
Refer to the exhibit.
The Queue block in the exhibit shows queuing to multiple skillsets as referenced in the Global variable, customer_service_gv. The administrator would like the calls to queue to the skillset with the most logged in agents.
Using a Queue block, under which tab would the Most Logged in Agents be configured?
Suggested Answer:
A
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