Avaya Exam 33820X Topic 2 Question 10 Discussion

Actual exam question for Avaya's 33820X exam

Question #: 10
Topic #: 2

A customer requires support for a solution that will allow call center supervisors to monitor the activity of groups of agents, and they need to know more about monitoring agents with the Elite Multichannel (EMC) Supervisor Plug-in, which is part of the EMC Desktop.

How any agents do the supervisors have the ability to monitor?

A20 or less

B15 or less

C5 or less

D10 or less

Show Suggested Answer

Suggested Answer: D

https://documentation.avaya.com/ko-KR/bundle/PartnerCloudPoweredbyAvayaxCaaSSolutionDescription_r30/page/EMC_features_in_CCaaS.html

by Gertude at May 09, 2022, 01:35 AM

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