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Avaya Exam 33820X Topic 5 Question 13 Discussion
Actual exam question for
Avaya's
33820X exam
Question #: 13
Topic #: 5
[All 33820X Questions]
Topic #: 5
Refer to the exhibit.
The exhibit shows a basic Avaya Oceana setup with Call Center Elite, showing a complete multi-touch solution with Call Center Elite serving customers via voice, and Oceana supporting email, chat, SMS, co-browsing and more.
In the box with the question mark (?), which Avaya Aura component is required to complete this illustration?
Suggested Answer:
D
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