Avaya Exam 33820X Topic 6 Question 48 Discussion

Actual exam question for Avaya's 33820X exam

Question #: 48
Topic #: 6

Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.

Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)

AAvaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client

BMicrosoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)

CAvaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client) embedded together on the agent desktop

DMicrosoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)

Show Suggested Answer

Suggested Answer: A, D

by Avery at May 31, 2022, 03:42 AM

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