Cyber Monday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25

- Free Preparation Discussions

Avaya Exam 37820X Topic 1 Question 88 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 88
Topic #: 1

[All 37820X Questions]

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

AThe Contact Center Manager Server database

BThe Contact Center Manager Administration database

CThe Communication Control Toolkit database

DThe Contact Center Multimedia database

Show Suggested Answer

Suggested Answer: D

by Yan at Jun 22, 2024, 12:23 PM

Limited Time Offer

25%

Off

Get Premium 37820X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Vanna

5 months ago

Hey, I heard a rumor that the answer is actually hidden in the Contact Center Multimedia database. It's like a secret social media Easter egg or something.

upvoted 0 times

...

Tiara

5 months ago

The Contact Center Manager Server database? Really? I thought that was just for the regular contact center data, not the social stuff.

upvoted 0 times

...

Nicolette

5 months ago

Ah, I know this one! It's the Communication Control Toolkit database. That's where all the social media integrations are handled, right?

upvoted 0 times

Lawana

3 months ago

I agree, having social media integrations in the Communication Control Toolkit database makes it easier for agents to engage with customers across different channels.

upvoted 0 times

...

Casandra

4 months ago

That's right! It's important for agents to have access to social media data for a seamless customer experience.

upvoted 0 times

...

Nada

4 months ago

Yes, you're correct! The Communication Control Toolkit database is where social media data is loaded into the agent desktop.

upvoted 0 times

...

Denae

4 months ago

I didn't know that! Thanks for sharing. It's interesting how everything is managed through the Communication Control Toolkit database.

upvoted 0 times

...

Gail

4 months ago

That's right! The Communication Control Toolkit database is responsible for handling all social media integrations in Avaya Contact Center Select.

upvoted 0 times

...

Salley

4 months ago

Yes, you're correct! The social media data is loaded into the agent desktop from the Communication Control Toolkit database.

upvoted 0 times

...

...

Carma

5 months ago

Hmm, I'm not sure about that. Wasn't there something about the Contact Center Manager Administration database in the training materials?

upvoted 0 times

Elouise

4 months ago

No, I believe it's actually loaded from the Contact Center Multimedia database.

upvoted 0 times

...

Marcelle

4 months ago

I think it's loaded from the Contact Center Manager Administration database.

upvoted 0 times

...

...

Major

5 months ago

I think it's loaded from the Communication Control Toolkit database because that's where all the communication channels are managed.

upvoted 0 times

...

Mauricio

5 months ago

I think it's the Contact Center Multimedia database, since that's where all the social media data is stored.

upvoted 0 times

Milly

4 months ago

I agree, it's most likely coming from the Contact Center Multimedia database.

upvoted 0 times

...

Jani

4 months ago

I'm pretty sure it's loaded from the Contact Center Manager Server database.

upvoted 0 times

...

Muriel

4 months ago

I think it might be the Communication Control Toolkit database.

upvoted 0 times

...

Graciela

5 months ago

I believe it's the Contact Center Multimedia database.

upvoted 0 times

...

...

Tony

5 months ago

Hmm, I'm not sure. Maybe we should check the documentation for clarification.

upvoted 0 times

...

Tequila

5 months ago

I believe it's actually loaded from the Contact Center Multimedia database.

upvoted 0 times

...

Tony

6 months ago

I think the social media data is loaded from the Contact Center Manager Server database.

upvoted 0 times

...

az-700 pass4success az-104 200-301 200-201 cissp 350-401 350-201 350-501 350-601 350-801 350-901 az-720 az-305 pl-300

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77