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Avaya Exam 37820X Topic 1 Question 89 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 89
Topic #: 1
[All 37820X Questions]

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Phuong
5 months ago
I think C) Communication Control Toolkit might also have the capability to create surveys.
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Yolande
5 months ago
I'm not sure, but I think A) Outbound Campaign Management Tool could also be used to create surveys.
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Barrett
5 months ago
I disagree, I believe the correct answer is D) Orchestration Designer.
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Catalina
5 months ago
Haha, this is a classic case of 'which one of these things is not like the other?' Obviously the answer is D) Orchestration Designer. The others are all for outbound calls, not surveys.
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Azalee
4 months ago
Oh, I see. Thanks for clarifying!
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Loren
5 months ago
The answer is D) Orchestration Designer.
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Magdalene
5 months ago
I think the answer is B) Proactive Outreach Manager.
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Whitney
5 months ago
Hold up, is this a trick question? I'm pretty sure the answer is A) Outbound Campaign Management Tool. That's the one used for surveys, isn't it?
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Cortney
4 months ago
Definitely, but now we know for sure it's the Outbound Campaign Management Tool.
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Shay
4 months ago
No problem! It can be confusing with all the different components in ACCS.
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Fidelia
4 months ago
I thought it was B) Proactive Outreach Manager. Thanks for clarifying!
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Kallie
5 months ago
Yes, you are correct! The Outbound Campaign Management Tool is used to create surveys in ACCS.
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Shannan
5 months ago
I'm gonna go with B) Proactive Outreach Manager. Sounds like the perfect tool for creating those customer surveys.
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Veronique
5 months ago
Definitely C) Communication Control Toolkit. That's the component designed for building surveys and other marketing tools, right?
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Edison
4 months ago
That's right! C) Communication Control Toolkit is the tool for building surveys and other marketing tools in ACCS.
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Whitney
4 months ago
Yes, you are correct! C) Communication Control Toolkit is the component used to create surveys in ACCS.
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Crista
6 months ago
I think the answer is D) Orchestration Designer. It's the tool used to create surveys in ACCS.
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Malcom
5 months ago
I believe it's Outbound Campaign Management Tool. That's what I use for creating surveys.
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Reena
5 months ago
Yes, you are correct. Orchestration Designer is used to create surveys in ACCS.
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