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Avaya Exam 37820X Topic 1 Question 90 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 90
Topic #: 1
[All 37820X Questions]

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

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Suggested Answer: D

by Estrella at Jul 09, 2024, 12:15 PM

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Patria
4 months ago
I don't know about you, but I'm more of a 'A-6-2-B' kind of guy. It's got that classic IP Office vibe, you know? Plus, who doesn't love a good phoneset direct routing?
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Shawnta
4 months ago
Option C is the way to go, no doubt about it. I mean, who doesn't love a good Media Server anchoring? It's like the icing on the contact-routing cake!
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Georgene
3 months ago
Absolutely, it's like having the perfect setup for routing contacts to supported endpoints.
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Twana
3 months ago
It's a smart way to ensure efficient contact routing based on business logic.
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Janine
4 months ago
Yeah, having the contacts routed through IP Office and anchored in the Media Server adds a lot of flexibility.
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Charlette
4 months ago
I agree, option C with the Media Server anchoring is definitely the best choice.
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Mona
4 months ago
Because the contacts are routed through IP Office and anchored in the Media Server, which makes more sense based on the exhibit.
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Titus
4 months ago
Why do you think it's C?
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Mona
5 months ago
I disagree, I believe the correct answer is C.
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Billy
5 months ago
Hmm, this is a tricky one. I'm leaning towards option D, as it seems to align with the idea of routing through IP Office, controlled by CCT, and anchored in IP Office. But I'm not 100% confident.
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Starr
5 months ago
I'm not entirely sure, but I think option B might be the right answer. It mentions that the contacts are routed through IP Office, controlled by CCMS, and sent directly to the phone set.
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Davida
3 months ago
Yes, option B makes sense with the details given about how contacts are routed in the Avaya Contact Center Select.
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Lindsey
3 months ago
I agree, option B seems to be the most logical choice based on the information provided.
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Candida
3 months ago
I think option B sounds correct. It mentions routing through IP Office and CCMS.
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Casie
3 months ago
Yes, option B makes sense with the description provided in the question.
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Erick
4 months ago
I agree, option B seems to be the most logical choice for routing contacts.
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Leeann
4 months ago
I think option B sounds correct. It mentions routing through IP Office and CCMS.
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Juan
5 months ago
Option C seems to be the correct answer. The question mentions that ACCS routes contacts based on business logic to supported endpoints, and option C describes how the contacts are routed through IP Office, controlled by CCMS, and anchored in the Media Server.
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Jerilyn
4 months ago
Yes, option C describes how the contacts are routed through IP Office, controlled by CCMS, and anchored in the Media Server.
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Essie
4 months ago
I agree, option C seems to be the correct answer.
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Titus
5 months ago
I think the answer is B.
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