Avaya Exam 37820X Topic 5 Question 100 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 100
Topic #: 5

Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

AButton programming

BModify their personal directory.

CCreate personal short codes.

DCorrect their personal entry in the system directory.

Show Suggested Answer

Suggested Answer: A, D

by Nakisha at Oct 18, 2024, 07:41 PM

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Melissia

14 days ago

Ah, the age-old battle between user empowerment and admin sanity. I say let them have at it, what's the worst that could happen? *cue maniacal laughter*

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Matt

15 days ago

C and D all the way! I don't trust users with button programming, they'll probably end up setting off the fire alarm or something.

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Wilda

2 days ago

D) Correct their personal entry in the system directory.

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Gearldine

5 days ago

C) Create personal short codes.

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Ressie

29 days ago

Modifying the personal directory and correcting their own entry? Sounds like a recipe for chaos, but I guess it's better than spamming the poor admin.

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Emiko

3 days ago

B) Modify their personal directory.

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Leonard

14 days ago

A) Button programming

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Willard

1 months ago

Button programming and personal short codes? Definitely! That's a game-changer for H&H Ticket's users. No more begging the admin for every little change.

upvoted 0 times