Avaya Exam 37820X Topic 5 Question 94 Discussion

Actual exam question for Avaya's 37820X exam

Question #: 94
Topic #: 5

[All 37820X Questions]

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

Aone-X Agent

BAvaya Communicator

CAvaya Agent Desktop

DAgent Desktop Display

Show Suggested Answer

Suggested Answer: B

by Ozell at Sep 08, 2024, 08:54 PM

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Mauricio

2 months ago

I hope the answer isn't Agent Desktop Display. That just sounds like a weird name for an agent application.

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Latricia

2 months ago

I dunno, this question seems a bit fishy. Maybe they're trying to trick us or something.

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Merissa

23 days ago

C) Avaya Agent Desktop

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Stephania

25 days ago

I think it's A) one-X Agent.

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Chauncey

2 months ago

A) one-X Agent

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Linn

2 months ago

Hmm, I'm going to go with option C. Seems the most logical answer to me.

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Ty

28 days ago

Yes, Avaya Agent Desktop uses the Communication Control Toolkit function.

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Julian

1 months ago

I agree, Avaya Agent Desktop makes sense.

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Franchesca

2 months ago

I think option C is the correct one.

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Helaine

2 months ago

Definitely Avaya Agent Desktop. I remember learning about that in my training.

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Wilda

1 months ago

I'm glad we learned about Avaya Agent Desktop in training.

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Dorothea

1 months ago

It's important to know the different agent applications and their functions.

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Reed

1 months ago

Yes, Avaya Agent Desktop uses the Communication Control Toolkit function.

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Franklyn

2 months ago

I agree, Avaya Agent Desktop is the correct answer.

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Chaya

3 months ago

I believe it's C) Avaya Agent Desktop because it has the CCT function.

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Ernestine

3 months ago

I'm not sure, but I think it might be A) one-X Agent.

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Vincenza

3 months ago

I agree with Andrew, Avaya Agent Desktop makes sense.

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Quentin

3 months ago

I think it's Avaya Communicator, but I'm not totally sure. This CCT thing is a bit confusing to me.

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Candida

2 months ago

Let's look it up to be sure.

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Mirta

2 months ago

I'm not sure either, but I think it's one-X Agent.

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Johna

2 months ago

I think it might be Avaya Agent Desktop.

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Cassie

2 months ago

I believe it's Avaya Communicator.

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Andrew

3 months ago

I think the answer is C) Avaya Agent Desktop.

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