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Avaya Exam 6210 Topic 6 Question 83 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 83
Topic #: 6
[All 6210 Questions]

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which name convention differentiates multimedia skillsets from voice skillsets?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Vicki
2 months ago
Oh, good. Another standardized naming convention to memorize. Because we don't have enough of those in IT already.
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Evangelina
1 months ago
I know, it can get overwhelming sometimes with all the different naming conventions to remember.
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Maryanne
1 months ago
D) Multimedia is added to the skillset name.
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Mireya
2 months ago
B) A multimedia prefix is added to the skillset name.
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Jacob
2 months ago
A) A multimedia suffix is added to the skillset name.
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Marguerita
2 months ago
I bet the developers who came up with this naming convention were just looking for a way to make the exam questions more 'multimedia'.
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Pauline
2 months ago
D) Multimedia is added to the skillset name.
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Audra
2 months ago
B) A multimedia prefix is added to the skillset name.
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Kattie
2 months ago
A) A multimedia suffix is added to the skillset name.
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Albina
3 months ago
I think the answer is A) A multimedia suffix is added to the skillset name because it clearly differentiates multimedia skillsets from voice skillsets.
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Dana
3 months ago
I'm not sure, but I think the answer is B) A multimedia prefix is added to the skillset name.
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Omer
3 months ago
I disagree, I believe the answer is D) Multimedia is added to the skillset name.
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Ilda
3 months ago
C sounds like a cop-out. Why complicate things with a separate disposition code when you can just name the skillset appropriately?
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Leonard
2 months ago
B) A multimedia prefix is added to the skillset name.
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Moon
3 months ago
A) A multimedia suffix is added to the skillset name.
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Delpha
3 months ago
I'm going with D. Explicitly adding 'Multimedia' to the skillset name is the most straightforward approach.
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Vincenza
3 months ago
Option B makes more sense to me. A multimedia prefix would be a clearer way to identify those skillsets.
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Carey
3 months ago
Yeah, it would definitely help with organization and clarity.
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Lettie
3 months ago
I agree, a multimedia prefix would make it easier to differentiate skillsets.
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Christa
4 months ago
I think the answer is A) A multimedia suffix is added to the skillset name.
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Raylene
4 months ago
I think the answer is A. A multimedia suffix is the standard way to differentiate multimedia skillsets from voice skillsets in the CCMA.
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Anthony
2 months ago
Definitely, it's important for efficient multimedia routing in contact centers.
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Alline
2 months ago
I think it's a good way to organize skillsets in the CCMA.
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Glory
2 months ago
That makes sense, it helps differentiate between multimedia and voice skillsets.
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Vicente
3 months ago
I agree, A multimedia suffix is added to the skillset name.
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