Avaya Exam 6210 Topic 7 Question 85 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 85
Topic #: 7

You have been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. You must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added through the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?

AAssign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS).

BAdd the Communication Control Toolkit (CCT) server through the CCMA.

CAdd the Microsoft Exchange server through the CCMA.

DAssign the CCT server as a reporting server for the CCMS.

Show Suggested Answer

Suggested Answer: A

by Adelina at Sep 17, 2024, 09:23 PM

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Eliseo

2 months ago

Wait, is this a trick question? What if the answer is none of the above, and we have to summon the ghost of Steve Ballmer to solve this problem?

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Herman

2 months ago

Seriously? It's obviously D. You need to assign the CCT server as a reporting server for the CCMS. That's just common sense, folks.

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Lino

1 months ago

D) Assign the CCT server as a reporting server for the CCMS.

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Melvin

1 months ago

C) Add the Microsoft Exchange server through the CCMA.

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Ezekiel

1 months ago

B) Add the Communication Control Toolkit (CCT) server through the CCMA.

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Marva

2 months ago

A) Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS).

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Aliza

2 months ago

I'm not sure about that. I think adding the Communication Control Toolkit (CCT) server through the CCMA might also be necessary for accessing multimedia data sources.

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