Avaya Exam 6211 Topic 1 Question 60 Discussion

Actual exam question for Avaya's 6211 exam

Question #: 60
Topic #: 1

A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?

Athe Outbound Campaign Management Tool

Bthe CCMA

Cthe Multimedia Contact Manager

Dthe E-mail Manager

Show Suggested Answer

Suggested Answer: A

by Madelyn at May 29, 2024, 03:48 PM

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Julieta

6 months ago

Ah, the age-old question - which CCMM tool do you use to control your outbound campaigns? It's like trying to herd cats, but with the Outbound Campaign Management Tool, it's a breeze. Or at least, a slightly less chaotic breeze.

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Eleni

6 months ago

The CCMA application is great and all, but if I want to manage my outbound campaigns, I'm going to need something a little more specialized. The Outbound Campaign Management Tool is the way to go.

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Alexis

5 months ago

You can easily create, modify, and monitor your outbound campaigns using the Outbound Campaign Management Tool.

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Sarah

6 months ago

The CCMA is more general, but the Outbound Campaign Management Tool is perfect for what you need.

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Nettie

6 months ago

I agree, the Outbound Campaign Management Tool is specifically designed for managing outbound campaigns.

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Louvenia

6 months ago

I agree with Celestine, because the Outbound Campaign Management Tool is specifically designed for creating and monitoring outbound campaigns.

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Afton

6 months ago

I agree, the Outbound Campaign Management Tool is the way to go. It's like having a remote control for your outbound campaigns - you can call the shots from the comfort of your own desk.

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Rodney

7 months ago

The Outbound Campaign Management Tool is the correct answer. It's the only tool mentioned that specifically provides the functionality to create, modify, and monitor outbound campaigns.

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