Which configuration must be completed before configuring a TSAPI link on Avaya Aura Application Enablement Services (AES)?
If you are administering the AE Server for TSAPI, JTAPI, DMCC with Call Control, Telephony Web Service, or an AE Services integration (Microsoft or IBM Sametime), you must administer a CTI link from Communication Manager to AE Services.
Follow these steps from a Communication Manager SAT to administer a CTI link type ADJ-IP.
Procedure
1. Type add cti-link <link number>, for example add cti-link 5.
2. Complete the CTI LINK form as follows:
a. In the Extension field, type <station extension>, for example 70001.
b. In the Type field, type ADJ-IP.
c. In the Name field, type <name of AE Server>, for example aeserver1.
References: Avaya Aura Application Enablement Services Administration and Maintenance, page 30
Guide
https://downloads.avaya.com/css/P8/documents/100171737
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