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Avaya Exam 72300X Topic 4 Question 57 Discussion
Actual exam question for
Avaya's
72300X exam
Question #: 57
Topic #: 4
[All 72300X Questions]
Topic #: 4
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
Suggested Answer:
C
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