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Avaya Exam 7392X Topic 1 Question 10 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 10
Topic #: 1
[All 7392X Questions]

An Elite Call Center agent is assigned the following Skills:

And the Call Handling Preference is configured as Greatest Need.

Which of the culls will the agent handle first under the greatest need handling preference?

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Suggested Answer: A

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