Avaya Exam 7492X Topic 4 Question 1 Discussion

Actual exam question for Avaya's 7492X exam

Question #: 1
Topic #: 4

To enable a Best Services Routing (BSR) lie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent. Skill, or location to select, which two administration forms need to be administered? (Choose two.)

AOn the Feature Related System Parameters screen verity the BSR Tie Strategy field.

BOn the VDN form, verify BSR Tie Strategy field.

COn the Hunt Group form verify BSR settings.

DVerify Suppression Timer Is set correctly In the BSR application plan.

Show Suggested Answer

Suggested Answer: A, B

by Nichelle at May 07, 2022, 09:51 PM

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