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Avaya Exam 7495X Topic 2 Question 33 Discussion

Actual exam question for Avaya's 7495X exam

Question #: 33
Topic #: 2

During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

AConference a supervisor.

BEmail

CTransfer to a supervisor.

DTransfer a file.

EInitiate a co-browse session.

Show Suggested Answer

Suggested Answer: C, D

by Cheryl at May 08, 2022, 04:08 AM

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3 years ago

Initiate a co-browse session can be done by agent

upvoted 1 times

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