Avaya Exam 7497X Topic 4 Question 54 Discussion

Actual exam question for Avaya's 7497X exam

Question #: 54
Topic #: 4

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools>Developer Tools, and they find the following error message:

WebSocket connection to 'ws://192.168.10.50/services/websocket/chat' failed: Error during WebSocket handshake: Unexpected response code: 403

What is the problem indicated by this error message?

AThe customer web chat is connected but there is a problem with the web chat snap-in.

BThe customer web chat is unable to connect to Avaya Oceana web chat snap-in.

CThe customer web chat is rejected by the browser proxy or antivirus installed In the PC

DThe customer web chat is connected but there but no agents available In Avaya Oceana.

Show Suggested Answer

Suggested Answer: A

by Sylvia at Mar 30, 2023, 11:57 AM

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