Avaya Exam 78950X Topic 3 Question 66 Discussion

Actual exam question for Avaya's 78950X exam

Question #: 66
Topic #: 3

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.

Which CCMM tool provides this functionality?

AThe Multimedia Contact Manager

BThe CCMA

CThe E-mail Manager

DThe outbound campaign Management Tool

Show Suggested Answer

Suggested Answer: B

by Hubert at Aug 29, 2024, 04:23 AM

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4 days ago

A) The Multimedia Contact Manager looks like a solid option. Gotta keep those multimedia contacts in check, you know?

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6 days ago

D) The outbound campaign Management Tool seems like the right choice here. I mean, who doesn't love a good ol' outbound campaign, am I right?

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7 days ago

I agree with Larue, the CCMA is the tool for outbound campaigns.

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9 days ago

I think the answer is B) The CCMA.

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