Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.
What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?
A user on an Avaya CallPilot system wishes to forward messages from a mailbox to an external account using message forwarding rules.
Which statement about message forwarding is true?
An Avaya CallPilot administrator is required to set up system-wide Message Archiving.
What is the administrator's responsibility?
You are using Application Builder to create an application for your customer.
Which block provides the primary way to play a voice recording within an application?
A company wants to define their holidays through Avaya CallPilot Manager.
Which block allows reference to the holidays?
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