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BCS Exam MBP18 Topic 9 Question 10 Discussion

Actual exam question for BCS's MBP18 exam
Question #: 10
Topic #: 9
[All MBP18 Questions]

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system.

What does the entry of the customer's name, address and contact number represent?

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Suggested Answer: A

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