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Blue Prism Exam ARA02 Topic 1 Question 21 Discussion

Actual exam question for Blue Prism's ARA02 exam
Question #: 21
Topic #: 1
[All ARA02 Questions]

Which two of the following should be defined as part of the Service Model? (Choose all that apply.)

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Suggested Answer: A, D

According to the result from [Service Model - Blue Prism Community Site], two elements that should be defined as part of the Service Model are the engagement model required to support operational processes, and the management, reporting, scheduling and referral handling processes for BAU. The Service Model covers how to support operational processes while defining the management, reporting, scheduling and referral handling processes for business as usual. The other statements given are not elements of the Service Model, but rather elements of other foundations such as Technology or Vision. Reference: [Service Model - Blue Prism Community Site]


Contribute your Thoughts:

Virgina
6 months ago
Makes sense. So, C and B it is? They seem to cover strategy and sustainable growth.
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Mable
6 months ago
Maybe B? A scalable, low maintenance environment sounds important for long-term support.
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Justa
6 months ago
Agreed, but what about the second option?
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Janna
6 months ago
I think option C should definitely be one of them. Aligning business benefits to corporate strategy is crucial.
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Virgina
7 months ago
Yeah, tricky one. Any thoughts on the right answers?
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Justa
7 months ago
Hey, did everyone see the question about the Service Model?
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