Blue Prism Exam ASD01 Topic 2 Question 4 Discussion

The status of a Work Queue can be used as a method of recording what work has been done so far on a Work Queue item

Please consider the following statements:

1. For Ml, to easily see how far an item has been worked

2 To aid manual working of exceptions, providing the Item Status can inform staff what work is still outstanding on an item that needs manually completing

3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates have already been performed so that they are not repeated

4 To record the Customer's Surname

Which of the statements are valid reasons for updating a case status?