CIPS Exam L4M2 Topic 8 Question 47 Discussion

Actual exam question for CIPS's L4M2 exam

Question #: 47
Topic #: 8

[All L4M2 Questions]

According to Porter's value chain, which of the following activities is categorised as support activity?

AProduct warranties and special services

BStorage of raw materials

CDistribution of products from factory to retailer

DSupervising the production line

EDevelop digital SRM technology to manage suppliers better

Show Suggested Answer

Suggested Answer: E

Primary activities consist of inbound logistics, operations, outbound logistics, sales & marketing, service.

Second activities consist of firm infrastructure, human resource management, technology development and procurement

Support activities (also known as secondary activities) include Firm infrastructure, Human resource management, Technology development and Procurement. Developing digital SRM technology to manage suppliers better is Technology development.

LO 1, AC 1.2

by Mitsue at Sep 16, 2024, 11:53 PM

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Viva

2 months ago

E) Develop digital SRM technology to manage suppliers better. Gotta keep up with the times, folks. This is the 21st century, after all.

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Jesusa

19 days ago

E) Develop digital SRM technology to manage suppliers better

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Dominga

25 days ago

B) Storage of raw materials

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Rodolfo

1 months ago

A) Product warranties and special services

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James

2 months ago

Haha, this question is a piece of cake. Anybody who's read their Porter knows that B) Storage of raw materials is the way to go. Easy peasy.

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Idella

2 months ago

A) Product warranties and special services. That's the one that sticks out to me as a support activity. Seems pretty straightforward.

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Kiley

2 months ago

D) Supervising the production line. Definitely a support activity in the value chain. Not sure why this is even a question.

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Benedict

1 months ago

User 3

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Brynn

1 months ago

User 2

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Dorinda

2 months ago

User 1

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Jesusa

2 months ago

I'm going with E) Develop digital SRM technology to manage suppliers better. Gotta stay on top of that digital transformation, you know?

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Adria

26 days ago

Yeah, A) Product warranties and special services is definitely important for customer satisfaction.

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Stefanie

1 months ago

I think A) Product warranties and special services is also a support activity, don't you think?

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Tamie

1 months ago

I agree, staying on top of digital transformation is crucial for efficiency.

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Susana

1 months ago

That's a smart choice, E) Develop digital SRM technology is definitely a support activity.

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Latonia

2 months ago

I think both A) and E) are support activities because they help improve the overall efficiency of the value chain.

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Rikki

2 months ago

I disagree, I believe E) Develop digital SRM technology to manage suppliers better is a support activity.

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Vicki

3 months ago

I think A) Product warranties and special services is a support activity.

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Kanisha

3 months ago

B) Storage of raw materials, obviously. That's like textbook Porter's value chain stuff.

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Antione

1 months ago

D) Supervising the production line

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Samuel

1 months ago

C) Distribution of products from factory to retailer

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Sena

2 months ago

B) Storage of raw materials

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Rolande

2 months ago

A) Product warranties and special services

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