Which of the following are most likely to be substantive elements of the specification of a truck? Select TWO that apply:
The key substantive elements to be included in a specification are:
- Characteristics of the product or service
- Time scale for delivery
- Response times for defects
- KPIs relating to performance and reliability
- Lifespan and durability expectations
- Documentary requirement for training/user manual and/or management information
- Any specific requirements regarding implementation
LO 2, AC 2.1
Roselle
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