Users report that they cannot add new contacts even after you have set the Maximum contact List Size (per user) setting to unlimited in IM & Presence Administration. Which additional step must be taken to enable this setting?
If you are migrating users toIM and Presence Service, Cisco recommends that you set the Maximum Contact List Size and Maximum Watchers settings to Unlimited while importing user contact lists. This ensures that each migrated user contact list is fully imported. After all users have migrated, you can reset the Maximum Contact List Size and Maximum Watchers settings to the preferred values.
Procedure
Step1
ChooseCisco Unified CM IM and Presence Administration>Presence>Settings.
Step2
Edit the value of theMaximum Contact List Size (per user)setting.
The default value is 200.
Tip
Check theNo Limitcheck box to allow an unlimited contact list size.
Step3
ClickSave.
Step4
Restart the Cisco XCP Router service.
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