Cisco Exam 300-720 Topic 16 Question 72 Discussion

According to the [Cisco Secure Email User Guide], graymail is a category of email messages that are not spam but may be unwanted by some recipients, such as newsletters, promotions, or social media updates[5, p. 25]. Marketing is one of the subcategories of graymail that includes messages that advertise products or services[5, p. 26].

The other options are not valid because:

A) Malicious is not a category for classifying graymail. It is a category for classifying email messages that contain malicious content such as malware, phishing, or fraud[5, p. 25].

C) Spam is not a category for classifying graymail. It is a category for classifying email messages that are unsolicited, unwanted, or harmful[5, p. 25].

D) Priority is not a category for classifying graymail. It is a category for classifying email messages that are important, urgent, or relevant[5, p. 25].