Cisco Exam 300-810 Topic 16 Question 79 Discussion

Actual exam question for Cisco's 300-810 exam

Question #: 79
Topic #: 16

A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

ASettings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

BSettings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

CHelp, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

DHelp, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

Show Suggested Answer

Suggested Answer: A

This option is the correct way to find information about packet loss, jitter, and codecs in use in the Webex App for Windows during a call. The Settings menu allows users to access various options and preferences for the Webex App, including the Status option. The Status option shows the current network status and quality of service for the app. Users can press Diagnostics or use the keyboard shortcut Ctrl+Shift+Alt+S to open a detailed report of the call statistics, including packet loss, jitter, and codecs in use for audio and video. Reference:

https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status

https://help.webex.com/en-us/article/np8ugnq/Webex-App-Status#id_136835

by Earleen at Dec 25, 2023, 10:01 PM

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Karina

8 months ago

Wait, wait, wait. Option D mentions Status, which could also be useful for checking those metrics. I'm torn between B and D now. Maybe we should just try all the options and see which one works best?

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Caprice

8 months ago

Haha, this is like a scavenger hunt in the Webex App! I wonder if the developers just hid all the good stuff in random menus and submenus. *chuckles* Anyway, I'm gonna go with option B. Health Checker sounds like the place to be.

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Linn

8 months ago

Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

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Yesenia

8 months ago

Haha, this is like a scavenger hunt in the Webex App! I wonder if the developers just hid all the good stuff in random menus and submenus. *chuckles*

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Fredric

8 months ago

Okay, let's go through the options carefully. Option A mentions Diagnostics, which sounds promising. Option B and C both mention Health Checker, so that's another avenue to explore. I'm leaning towards either A or B, but I'm not 100% sure.

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Ahmad

8 months ago

Hmm, this question seems a bit tricky. We need to find where to check for packet loss, jitter, and codecs in the Webex App for Windows during a call. I'm thinking it might be in the Settings or Help menus, but I'm not sure about the exact steps.

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