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Cisco Exam 300-810 Topic 3 Question 92 Discussion
Topic #: 3
An engineer in a company have access to voice calling and voicemail from desktop phones As the company transitions to remote work, users are utilizing the Cisco Jabber client through Mobile and Remote .. to access company phone services. Users cannot access voicemail through the Cisco Jabber client, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works IM and Presence, including calling through Mobile and Remote Access What is the cause of the issue?
The scenario indicates that Cisco Jabber clients used over Mobile and Remote Access (MRA) cannot access voicemail, even though the feature works perfectly from desk phones. This strongly suggests a missing integration between Cisco Unity Connection and internal Cisco UCM clusters. Here's why:
MRA and Cisco Unity Connection:Jabber clients using MRA often rely on integration with Cisco Unity Connection on the internal network for voicemail access.
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