Cisco Exam 300-810 Topic 3 Question 92 Discussion

Actual exam question for Cisco's 300-810 exam

Question #: 92
Topic #: 3

An engineer in a company have access to voice calling and voicemail from desktop phones As the company transitions to remote work, users are utilizing the Cisco Jabber client through Mobile and Remote .. to access company phone services. Users cannot access voicemail through the Cisco Jabber client, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works IM and Presence, including calling through Mobile and Remote Access What is the cause of the issue?

ACisco Unity Connection is missing from the internal Cisco UCM mobility profiles

BCisco Unity Connection is missing from the internal Expressway-C clusters.

CCisco Unity Connection is missing from the internal Cisco UCM clusters.

DCisco Unity Connection is missing from the Expressway-E clusters for external communication.

Show Suggested Answer

Suggested Answer: C

The scenario indicates that Cisco Jabber clients used over Mobile and Remote Access (MRA) cannot access voicemail, even though the feature works perfectly from desk phones. This strongly suggests a missing integration between Cisco Unity Connection and internal Cisco UCM clusters. Here's why:

MRA and Cisco Unity Connection:Jabber clients using MRA often rely on integration with Cisco Unity Connection on the internal network for voicemail access.

by Blythe at Jul 06, 2024, 12:34 AM

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German

4 months ago

You know, this reminds me of that time I tried to access my work voicemail from my personal phone. Needless to say, it didn't go well. Technology can be tricky sometimes.

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Ivette

4 months ago

Oh, I see. The Cisco Unity Connection needs to be integrated with the Cisco UCM clusters for the voicemail functionality to work with Cisco Jabber. I hope the engineers can fix that quickly.

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5 months ago

I think the issue might be with Cisco Unity Connection missing from the internal Cisco UCM clusters.

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