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Cisco Exam 350-801 Topic 6 Question 60 Discussion

Actual exam question for Cisco's 350-801 exam
Question #: 60
Topic #: 6
[All 350-801 Questions]

An engineer troubleshoots outbound can failure on an ISDN-PRI circuit. The engineer ts suspecting the 'Incomplete Destination". Which debugs or commands are run in the voice gateway to troubleshoot the issue?

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Suggested Answer: C

The engineer should run the following debugs or commands in the voice gateway to troubleshoot the issue:

debug isdn q931 - This debug will show the ISDN Q.931 messages that are being exchanged between the voice gateway and the ISDN switch. This can be used to identify the cause of the 'Incomplete Destination' error.

show isdn status - This command will show the status of the ISDN PRI circuit. This can be used to verify that the circuit is up and running.

The other options are not correct. The debug isdn q921 command will show the ISDN Q.921 messages that are being exchanged between the voice gateway and the ISDN switch. This is not necessary for troubleshooting the issue. The term mon command will show the terminal monitor output. This is not necessary for troubleshooting the issue. The debug voip ecapi inout command will show the VoIP ECAP messages that are being exchanged between the voice gateway and the VoIP server. This is not necessary for troubleshooting the issue. The show controller ti command will show the status of the T1 controller. This is not necessary for troubleshooting the issue.


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