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Cisco Exam 500-052 Topic 1 Question 19 Discussion

Actual exam question for Cisco's 500-052 exam
Question #: 19
Topic #: 1
[All 500-052 Questions]

You are designing a Cisco Unified Contact Center Express system with these four requirements

* 250 configured agents

* a maximum of 150 agents that are logged in at any time

* 30 agents that are able to make outbound calls

* 20 agents that are able to answer emails

How many premium seats should you purchase?

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Suggested Answer: A

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