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Cisco Exam 500-052 Topic 1 Question 6 Discussion

Actual exam question for Cisco's 500-052 exam

Question #: 6
Topic #: 1

Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

AThe My Statistics tab hosts the gadget.

BThe Home tab hosts the gadget.

CThe Manage Customer tab hosts the gadget.

DThe gadget to initiate or accept a call is common and is not tied to a specific tab.

Show Suggested Answer

Suggested Answer: C

by Tamar at May 03, 2022, 08:40 PM

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