Cisco Exam 500-440 Topic 10 Question 13 Discussion

Actual exam question for Cisco's 500-440 exam

Question #: 13
Topic #: 10

Which option describes the impact of using a Requalify Call node in a routing script for the Cisco Unified Contact Center Enterprise (UCCE) system?

AThe call type is changed and continues the current script execution.

BThe call is reset to the new call type, like a new call with all counters reset to zero.

CThere is no impact, and the call type is used only for the initial script selection process.

DThe call is reclassified and the system executes a new routing associated with that call type.

Show Suggested Answer

Suggested Answer: D

by Haydee at May 06, 2022, 08:21 AM

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