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Cisco Exam 500-442 Topic 7 Question 27 Discussion

Actual exam question for Cisco's 500-442 exam
Question #: 27
Topic #: 7
[All 500-442 Questions]

What are two tools an Agent Desktop Admin Role can access? (Choose two.)

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Suggested Answer: B, C

Contribute your Thoughts:

Heidy
6 months ago
Yep, that's my final answer too. Script Editor and Config Manager Tools are the way to go. Now, let's just hope the rest of the exam is this straightforward!
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Ty
6 months ago
You're probably right, Angella. Reason Code doesn't really seem like the kind of tool an admin would need access to. I'm going with Script Editor and Config Manager Tools.
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Angella
6 months ago
Haha, I feel like Reason Code is the red herring here. Who knows, maybe someone will still pick that one just to be different!
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Lai
5 months ago
I agree, those seem like the most relevant tools for an Agent Desktop Admin Role.
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Irma
5 months ago
I think it's A) Script Editor and D) Workflow.
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Stephaine
5 months ago
E) Config Manager Tools
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Robt
5 months ago
D) Workflow
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Maryann
5 months ago
C) Reason Code
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Brendan
5 months ago
B) Call Trace
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Shalon
5 months ago
A) Script Editor
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