Cisco Exam 500-442 Topic 7 Question 29 Discussion

Actual exam question for Cisco's 500-442 exam

Question #: 29
Topic #: 7

[All 500-442 Questions]

In Finesse, how are different gadgets enabled for specific team members?

AAsk an administrator to configure the team with a custom layout.

BOnly the same type and configuration of gadgets are supported for all users.

CAsk the agent to add the gadget to his desktop after launching Finesse.

DAsk the supervisor to add the gadget to the agents desktop.

Show Suggested Answer

Suggested Answer: C

by Cecily at Feb 08, 2024, 03:39 AM

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Louisa

6 months ago

I think it ultimately depends on the organization's structure and policies on gadget management.

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Leigha

6 months ago

On the other hand, D could be a good solution too, having the supervisor add the gadget for the agents.

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Jamika

6 months ago

I agree, C sounds practical. The agent can take control over their own gadgets.

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Freeman

7 months ago

I believe C could also work, asking the agent to add the gadget to his desktop directly.

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Johna

7 months ago

But what if the gadgets are not supported for all users? Maybe B is the correct option.

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Desire

7 months ago

I think the answer is A, we can ask an administrator to configure the team with a custom layout.

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Denise

8 months ago

Ooh, option B is interesting too. If only the same type and configuration of gadgets are supported, that could make things a lot simpler. No need to worry about customizing anything.

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Selma

8 months ago

Hold up, what about option D? Doesn't that say the supervisor can add the gadgets to the agents' desktops? That seems like it could be a simpler solution than going through an admin.

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Hassie

8 months ago

I'm not so sure about option A. Doesn't that seem a bit too complicated? I was thinking maybe option C would be the way to go - just let the agent add the gadgets themselves after launching Finesse.

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Hmm, this is an interesting one. I'm guessing the answer has to do with customizing the team's layout and gadgets. Option A sounds like the right way to go - we'd need to ask an admin to set that up for us.

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Armanda

8 months ago

Definitely. It streamlines the process and ensures consistency across the team.

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Jeannetta

8 months ago

I think it would be easier than having each agent add the gadget themselves.

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Karon

8 months ago

Exactly. It allows for better efficiency and productivity within the team.

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Lamar

8 months ago

That makes sense. It ensures that each team member has the right gadgets enabled for their role.

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Golda

8 months ago

Yes, I agree. It's best to have an administrator configure the team with a custom layout.

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Anjelica

8 months ago

Option A sounds like the right way to go - we'd need to ask an admin to set that up for us.

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Cisco Exam 500-442 Topic 7 Question 29 Discussion

Contribute your Thoughts:

Louisa

Leigha

Jamika

Freeman

Johna

Desire

Denise

Selma

Hassie

Katina

Armanda

Jeannetta

Karon

Lamar

Golda

Anjelica