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Cisco Exam 500-443 Topic 2 Question 15 Discussion

Actual exam question for Cisco's 500-443 exam
Question #: 15
Topic #: 2
[All 500-443 Questions]

What is referred to as a switch leg on CVP?

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Suggested Answer: B

A switch leg on CVP refers to an ingress SIP call leg from Ingress gateway to CVP, as this is where CVP receives and controls incoming calls from PSTN or other networks. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 11


Contribute your Thoughts:

Derick
3 months ago
I always thought it was the Ringtone call from CVP to WB. That's when the switch happens in my experience.
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Mary
3 months ago
Hmm, that makes sense too. It's like switching the call from one point to another.
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Colton
4 months ago
I believe it's the Agent call initiated by CVP because that's when the switch happens.
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Mary
4 months ago
I think the switch leg on CVP is the Ingress SIP call leg from Ingress gateway to CVP.
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Annamaria
4 months ago
I think the switch leg on CVP is actually B) Ingress SIP call leg from Ingress gateway to CVP, because it makes the most sense logistically.
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Vi
4 months ago
I've heard it's C) Ringtone call from CVP to WB.
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Lacey
4 months ago
I'm not sure, but I think it might be A) Script request from CVP to UCCE/PCCE.
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Bronwyn
5 months ago
I disagree, I believe it's D) Agent call initiated by CVP.
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Claribel
5 months ago
I think it's B) Ingress SIP call leg from Ingress gateway to CVP.
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Aleta
5 months ago
What is referred to as a switch leg on CVP?
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Basilia
6 months ago
Wait, isn't the switch leg the connection from CVP to the Cisco Unified Communications Manager? I'm pretty sure it's not the call to the agent.
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Tamesha
6 months ago
Okay, let's break it down. A switch leg is the connection from CVP to the contact center, right? So it's gotta be either option B or D.
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Christa
6 months ago
Ah yes, you're absolutely right! The switch leg is the SIP call leg from the ingress gateway to CVP. Option B is the winner here.
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Peter
5 months ago
Ah yes, you're absolutely right! The switch leg is the SIP call leg from the ingress gateway to CVP. Option B is the winner here.
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Arlean
5 months ago
D) Agent call initiated by CVP
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Devorah
5 months ago
C) Ringtone call from CVP to WB
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Novella
5 months ago
B) Ingress SIP call leg from Ingress gateway to CVP
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Gerald
5 months ago
A) Script request from CVP to UCCE/PCCE
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Juan
6 months ago
Boom, nailed it! I was trying to overthink it, but you guys brought me back to the basics. Option B is the way to go.
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