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Cisco Exam 500-444 Topic 4 Question 37 Discussion

Actual exam question for Cisco's 500-444 exam
Question #: 37
Topic #: 4
[All 500-444 Questions]

What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

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Suggested Answer: D

Single Pane of Glass (SPOG) is a web-based administrative interface that provides administrators with an intuitive and unified view of the entire contact center environment. It is designed to provide administrators with a single interface to manage all aspects of the contact center, including agents, skills, queues, and reports. SPOG provides a more user-friendly interface than the legacy Configuration Manager, making it easier for administrators to manage the contact center environment.


Contribute your Thoughts:

Frank
4 months ago
What, no option for an interpretive dance routine as the admin interface? I'm disappointed!
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Franchesca
4 months ago
B) Contact Centre Management Portal (CCMP) - The question specifically asks for a web-based admin interface, and CCMP fits the bill perfectly. No brainer!
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Rueben
4 months ago
LDAP Plugin? Really? I thought that was just for managing user access, not the full admin interface. Seems like a stretch.
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Lashandra
4 months ago
SPOG is the way to go for a unified admin interface.
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Lashandra
4 months ago
CCMP would be a better option for a web-based admin interface.
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Aaron
5 months ago
I see your point, Hoa. SPOG could streamline the administrative tasks.
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Hoa
5 months ago
I believe D) Single Pane of Glass (SPOG) would be the best option for a unified interface.
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Rosamond
5 months ago
I agree with Aaron. CCMP would provide a more user-friendly interface.
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Nadine
5 months ago
SPOG, all the way! It's the single pane of glass we've been waiting for. Streamlines everything nicely.
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Aaron
5 months ago
I think B) Contact Centre Management Portal (CCMP) should be deployed.
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Ozell
5 months ago
CCMP is the way to go! It's the modern administrative interface for Unified CCE. WebSetup? That's so last decade!
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Malika
4 months ago
D) Single Pane of Glass (SPOG)
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Kathrine
4 months ago
CCMP is the way to go! It's the modern administrative interface for Unified CCE. WebSetup? That's so last decade!
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Kip
4 months ago
B) Contact Centre Management Portal (CCMP)
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Doyle
4 months ago
A) WebSetup
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