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Cisco Exam 500-445 Topic 2 Question 43 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 43
Topic #: 2
[All 500-445 Questions]

Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?

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Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.


by Darell at Sep 16, 2024, 12:45 AM

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Rusty
2 months ago
I'm not sure, but I think it could also be A) Dynamic Expanded Call Context Variable.
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Carry
3 months ago
Dynamic Expanded Call Context Variable - the name alone makes me want to take a nap.
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Beula
2 months ago
C) Dynamic Expected Wait Time Variable could be useful for managing customer expectations.
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Mitsue
2 months ago
B) Call variable on email/chat gadget seems more straightforward.
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Paul
2 months ago
A) Dynamic Expanded Call Context Variable sounds complicated.
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Merrilee
3 months ago
Call variable on email/chat gadget - finally, a way to make the wait even more unbearable!
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Ashton
2 months ago
C) Dynamic Expected Wait Time Variable
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Loreta
2 months ago
B) Call variable on email/chat gadget
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Dyan
2 months ago
A) Dynamic Expanded Call Context Variable
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Rupert
3 months ago
Dynamic Expected Wait Time Variable? Sounds like a futuristic way to torture customers with vague estimates.
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Melodie
2 months ago
C) Dynamic Expected Wait Time Variable
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Erick
2 months ago
A) Dynamic Expanded Call Context Variable
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Nathan
3 months ago
I agree with Kate, because it makes sense to display dynamic wait messages to customers.
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Kate
3 months ago
I think the answer is C) Dynamic Expected Wait Time Variable.
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