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Cisco Exam 500-445 Topic 2 Question 43 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 43
Topic #: 2
[All 500-445 Questions]

Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?

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Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.


Contribute your Thoughts:

Rusty
4 days ago
I'm not sure, but I think it could also be A) Dynamic Expanded Call Context Variable.
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Carry
10 days ago
Dynamic Expanded Call Context Variable - the name alone makes me want to take a nap.
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Merrilee
18 days ago
Call variable on email/chat gadget - finally, a way to make the wait even more unbearable!
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Rupert
22 days ago
Dynamic Expected Wait Time Variable? Sounds like a futuristic way to torture customers with vague estimates.
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Melodie
2 days ago
C) Dynamic Expected Wait Time Variable
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Erick
8 days ago
A) Dynamic Expanded Call Context Variable
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Nathan
23 days ago
I agree with Kate, because it makes sense to display dynamic wait messages to customers.
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Kate
25 days ago
I think the answer is C) Dynamic Expected Wait Time Variable.
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