Cisco Exam 500-445 Topic 3 Question 3 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 3
Topic #: 3

What are four best practices before starting to troubleshoot ECE issues? (Choose four.)

AKnow the ECE version and Engineer Specials installed.

BCollect all ECE services logs.

CUnderstand the physical model, be it a centralized office or branch location, as well as the VoIP protocol.

DRestart the ECE servers.

EUpgrade to the latest Engineer Special.

FUnderstand the Deployment Model, the call-flow, the messaging flow, and the configuration.

GUnderstand the customer's intent for the flow of emails and chats.

Show Suggested Answer

Suggested Answer: A, B, C, D

by Luisa at Nov 20, 2022, 04:56 PM

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