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Cisco Exam 500-445 Topic 4 Question 30 Discussion

Actual exam question for Cisco's 500-445 exam
Question #: 30
Topic #: 4
[All 500-445 Questions]

Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?

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Suggested Answer: C

Dynamic Expected Wait Time Variable is a product that allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed. It allows for the display of expected wait times, wait position, and wait time updates based on the current call volume. This helps to provide customers with a better experience by keeping them informed of their wait times and wait position.


Contribute your Thoughts:

Shenika
6 months ago
That makes sense. Maybe I should reconsider my answer.
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Gussie
6 months ago
I agree with the personalized messages would be more effective in keeping customers engaged.
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Domonique
6 months ago
Well, the Dynamic Expanded Call Context Variable allows for personalized messages based on the specific call context.
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Shenika
6 months ago
Why do you think that?
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Domonique
7 months ago
I believe it's A) Dynamic Expanded Call Context Variable.
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Shenika
7 months ago
I think the answer is C) Dynamic Expected Wait Time Variable.
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Tamekia
8 months ago
That makes sense. Thanks!
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Audra
8 months ago
C) Dynamic Expected Wait Time Variable
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Reita
8 months ago
D) Dynamic Run Application Script Request
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Willard
8 months ago
B) Call variable on email/chat gadget
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Salome
8 months ago
A) Dynamic Expanded Call Context Variable
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Dwight
8 months ago
C) Dynamic Expected Wait Time Variable
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Tamekia
8 months ago
Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?
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