Cisco Exam 500-445 Topic 5 Question 12 Discussion

Actual exam question for Cisco's 500-445 exam

Question #: 12
Topic #: 5

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

ACCE scripting for chat and email needs to be configured before configuring ECE SSO.

BSS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.

CSS0 is enabled by default; no configuration is necessary.

DThe SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

EECE should be integrated with PCCE and the SPOG.

F$S0 for CCE needs to be configured before agent SSO for ECE will work.

Show Suggested Answer

Suggested Answer: D, E, F

In order to implement Agent Single Sign-on in the ECE/CCE environment, the SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations. Additionally, ECE should be integrated with PCCE and the SPOG, and SS0 for CCE needs to be configured before agent SSO for ECE will work.

by Cory at Mar 21, 2023, 06:38 PM

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